Returns & Exchanges
At ProSoccer, we want you to be completely satisfied with your gear. If your new cleats or equipment aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and footwear is inside its original shoe box without shipping labels stuck directly to it.
Ship It Back
Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing